Cycle360Trainer™ Bike Limited Home Use Warranty
Cycle360Trainer™ Bike Limited Warranty
Passion Cycles LLC (“PC”) extends the following Limited Warranty, which applies only to non-commercial, in-home, indoor use of the Cycle360Trainer™ Bike. Any other use of the Cycle360Trainer™ Bike shall void this Limited Warranty. During the applicable Limited Warranty periods described below, the covered components of the Cycle360Trainer™ Bike will be free of defects or malfunctions during normal use. Certain exclusions apply, as further described in this Limited Warranty.
The Limited Warranty applies for the following components of the Cycle360Trainer™ Bike only, for the time period indicated. The Limited Warranty applies only against defects discovered within the applicable Limited Warranty period and only so long as the Cycle360Trainer™ Bike remains in the possession of the original purchaser, or, for gifted Cycle360Trainer™ Bikes, the owner of the original Membership attached to that Cycle360Trainer™ Bike.
FRAME: FIVE YEARS
PC warrants the frame (excluding any moving parts attached to the structural frame) against defects in workmanship and materials for a period of five years from the date of original delivery.
BIKE COMPONENTS: 12 MONTHS
PC warrants the components and all original parts of the Cycle360Trainer™ Bike other than pedals, including its belt, brake resistance, crank shaft, handlebars, and water bottle holder against defects in workmanship and materials for a period of 12 months from the date of original delivery.
BIKE PEDALS: 12 MONTHS
PC warrants the components and all original parts of the original pedals that come with the Cycle360Trainer™ Bike against defects in workmanship and materials for a period of 12 months from the date of original delivery. Bike pedals are not warranted against normal wear and tear and it is important that you maintain the pedals by inspecting the pedals regularly for any damage, loose parts or other signs of wear and tear that could cause breakdowns or part failures
Any pedal that shows signs of wear or damaged parts should be removed from service immediately. Please refer to the Cycle360Trainer™’s guide on maintaining your pedals, available on the Cycle360Trainer™ website.
LABOR: 12 MONTHS
For Cycle360Trainer™ Bikes originally assembled by an authorized PC technician, PC will cover the labor cost for the repair or replacement made under this Limited Warranty for a period of 12 months from the date of original delivery. Except where applicable law requires otherwise, repair labor is not covered for locations where PC did not originally assemble the Cycle360Trainer™ Bike or if the Cycle360Trainer™ Bike is moved to a location that is outside of PC’s service area.
Exclusions and Limitations
Who and what is covered:
The original owner of the Cycle360Trainer™ Bike. The Cycle360Trainer™ Bike must remain in the possession of the original purchaser, or, for gifted Cycle360Trainer™ Bikes, the owner of the original Membership attached to that Cycle360Trainer™ Bike. This Limited Warranty is not transferable.
If a defect arises in the Cycle360Trainer™ Bike or a warranted component within the applicable Limited Warranty period, the purchaser’s sole and exclusive remedy is for PC to, at PC’s discretion to the extent permitted by law, either replace or repair the defective or malfunctioning Cycle360Trainer™ Bike or component with the same or a comparable model.
Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period required by applicable law.
What is NOT covered:
Any other PC products or services; non-PC products or labor; units that are, or that PC reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller; units purchased or used outside the U.S. or Canada, and units missing serial numbers.
Software, even if sold with or embedded in the Cycle360Trainer™ Bike, or Internet connectivity. PC does not warrant that the operation of the Cycle360Trainer™ Bike will be uninterrupted or error-free.
Damage or equipment failure due to normal wear and tear, improper or negligent assembly, maintenance, installation, relocation, or repair (other than that caused by a PC authorized service technician), use of the Cycle360Trainer™ Bike with parts or accessories from third parties, or with parts or accessories not originally intended for or compatible with the Cycle360Trainer™ Bike, or any use contrary to the instructions in the Cycle360Trainer™ Guide.
Damage or equipment failure due to accident, abuse, improper or abnormal use, neglect, corrosion, discoloration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or acts of God of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, introduction of foreign objects, or modifications that are unauthorized or not recommended by PC.
Incidental or consequential damages. PC is not responsible or liable for indirect, special, incidental or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of any nature whatsoever in connection with the purchase, use, repair or maintenance of equipment or parts. PC does not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to gym membership fees, work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation.
- Equipment used for commercial purposes or for any use other than a single family or household.
Any attempt to move or repair fitness equipment creates a risk of injury and property damage. PC is not responsible or liable for any damage or injury incurred during, or as a result of, any move, repair or attempted repair of equipment by anyone other than a PC authorized service technician. All moves or repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and PC shall have no liability for any injury to person or property arising from such attempted moves or repairs. In addition, labor may no longer be covered if you move outside of PC’s service area.
Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Cycle360Trainer™ or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms.
HOW TO OBTAIN WARRANTY SERVICE
To be eligible for service under this Limited Warranty you must contact the Passion Cycles Support team. You will be asked to provide PC with the serial number of your Cycle360Trainer™ Bike and the dated receipt, or other proof of purchase indicating the date purchased, upon discovering any nonconformity or defect. Claims must be made within the specified warranty period.
Any disputes between you and Cycle360Trainer™ related to this Limited Warranty or the
Cycle360Trainer™ Bike will be governed by the then-current dispute resolution procedures in PC’s Terms of Service, available at Cycle360Trainer.com.
*This limited warranty is the exclusive warranty given by Passion Cycles and supersedes any prior, contrary or additional representations. All other warranties, express or implied, including any statutory warranty or condition of merchantability or fitness for a particular purpose, are disclaimed except to the extent prohibited by law. In such event, such warranty is limited to the duration of the warranty periods set forth above. This exclusion applies even if this warranty fails of its essential purposes and regardless of whether damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state.