Privacy Policy

Privacy Policy

Last Updated: July 2026

Cycle360Trainer™, operated by Passion Cycles LLC ("Cycle360Trainer," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://cycle360trainer.com (the "Site") or interact with our products and services.

By using this Site, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form
  • Request a live demonstration
  • Request pricing
  • Schedule a consultation
  • Contact customer support
  • Subscribe to our email or SMS communications
  • Purchase a Cycle360Trainer product

This information may include:

  • Name
  • Phone number
  • Email address
  • Company or Organization
  • Shipping and billing address
  • Product interests
  • Appointment information
  • Payment information (processed securely through our payment processor; we do not store complete credit card information)

Automatically Collected Information

Like most websites, we automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • Website usage statistics

This information helps us improve website performance and user experience.

How We Use Your Information

We may use your information to:

  • Respond to your inquiries
  • Schedule consultations and live demonstrations
  • Process purchases and payments
  • Fulfill orders and provide shipping updates
  • Provide customer support
  • Improve our website and products
  • Send appointment reminders
  • Maintain customer records
  • Comply with legal obligations
  • Send marketing communications if you have provided consent

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Support shopping cart functionality
  • Measure advertising effectiveness

Our website may use services such as Google Analytics and other analytics providers.

You may disable cookies through your browser settings; however, some portions of the Site may not function properly.

Third-Party Service Providers

We may share your information only with trusted service providers who help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Customer Relationship Management (CRM) platforms
  • SMS messaging providers
  • Email marketing platforms
  • Analytics providers
  • Website hosting providers

These providers may use your information only to perform services on our behalf and are required to safeguard your information.

SMS Messaging & Compliance

If you choose to opt in to receive SMS messages from Cycle360Trainer, operated by Passion Cycles LLC, you may receive text messages regarding:

  • Product inquiries
  • Consultation scheduling
  • Live demonstrations
  • Customer support
  • Appointment reminders
  • Order confirmations
  • Shipping notifications
  • Requested information
  • Promotional offers and marketing communications (only if you have separately opted in)

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

SMS Data Privacy

We do not sell, rent, share, or disclose your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information is used solely to provide the messaging services you requested.

We may share your information only with trusted messaging service providers necessary to deliver SMS communications on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our Site is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can promptly remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with an updated Last Updated date.

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Cycle360Trainer™
Operated by Passion Cycles LLC

590 Wharton Blvd.
Exton, PA 19341
United States

Website: https://cycle360trainer.com

Email: info@cycle360trainer.com