Privacy Policy

Last updated: November 26, 2025

This Privacy Policy describes how cycle360trainer.com (the “Site”) collects, uses, and protects your personal information. By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

Information you provide directly:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment-related information (processed via our payment processor; we do not store full credit card numbers)

  • Information you provide when contacting us or filling out forms

Information collected automatically:

  • IP address, browser type, device information

  • Pages visited, time and date of visits, and other usage data

  • Cookies and similar tracking technologies (see “Cookies” below)

Information from third parties:

  • Payment processors

  • Analytics providers

  • Advertising platforms (where applicable)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your orders, account, and customer service requests

  • Send you marketing communications (where permitted by law and your preferences)

  • Improve and optimize the Site’s performance and user experience

  • Detect, prevent, and address technical issues or fraud

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings

  • Keep items in your shopping cart

  • Understand how visitors use the Site

  • Support marketing and advertising efforts

You can usually instruct your browser to refuse cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Site may not function properly.

4. Sharing Your Information

We may share your personal information with:

  • Service providers who help us operate the Site and fulfill orders (ecommerce platform, payment processors, shipping carriers, email providers)

  • Analytics and marketing partners to help us understand site usage and improve our advertising (in line with your preferences and applicable law)

  • Authorities or legal counsel when required to comply with law, regulation, or legal process

  • Business transferees in the event of a merger, acquisition, or sale of all or part of our business

We do not sell your personal information to third parties for their own independent marketing purposes.

5. Marketing Communications

  • If you provide your email address or phone number, we may send you promotional messages about Cycle360Trainer products, offers, and updates.

  • You can opt out of email marketing by clicking the “unsubscribe” link in any email.

  • You can opt out of SMS marketing by replying “STOP” to any SMS (see our SMS Terms & Conditions).

6. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes described in this Policy

  • Comply with legal, accounting, or reporting requirements

  • Resolve disputes and enforce our agreements

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to:

  • Access the information we hold about you

  • Request correction or update of inaccurate information

  • Request deletion of your personal data (subject to legal exceptions)

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@cycle360trainer.com.

8. Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site after changes are posted means you accept the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: support@cycle360trainer.com

Mailing Address: 590 Wharton Blvd, Exton, PA 19341, USA